Frequently Asked Questions
Everything you need to know about our artisanal fashion and heritage collections.
What is the typical shipping time for Tang Heritage orders?
Standard shipping typically takes 5-10 business days. For our handcrafted premium collections, please allow an additional 3-5 days for quality inspection and specialized packaging.
Do you offer international delivery?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that custom-tailored heritage pieces are final sale unless there is a manufacturing defect.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. As our designs often incorporate traditional silhouettes, we recommend following the 'True to Fit' recommendations listed for each garment.
Are Tang Heritage garments sustainably produced?
Sustainability is at our core. We use ethically sourced natural fibers and partner with boutique workshops that prioritize fair labor practices and traditional craftsmanship techniques.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.